How HIPAA Affects Online Payment Processing
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August 19, 2022

A growing number of businesses have started accepting payments online. It’s become common for companies to move toward online bill pay. The healthcare industry is not an exception. However, to make the transition to the digital world error-free, HIPAA-compliant payment processing must be your top priority.

What is HIPAA compliance, and how does it affect online payment processing in the medical field? Let’s find it out.

What Is HIPAA Compliance?

HIPAA (Health Insurance Portability and Accountability Act of 1996) is a federal law that requires medical and healthcare organizations to keep their patients’ health information safe.

Under HIPAA, protected health information (PHI) includes all details that can help identify a patient:

  • Names
  • Addresses
  • Social Security numbers
  • Health insurance numbers
  • Medical records and test results
  • Photographs and medical imaging

Health providers can only use and disclose PHI without a patient’s permission only when it’s necessary for their treatment and healthcare operations.

How HIPAA Affects Online Payment Processing?

Every medical and healthcare organization that processes credit cards, e-checks, or any other payment processing form is responsible for keeping patients’ names, payment information, and other details safe.

Healthcare providers should carefully choose payment processing services to ensure those are HIPAA-compliant. For example, PayPal and Zelle do not follow HIPAA guidelines.

Healthcare providers should keep PHI secure once they start offering online payments. Maintaining HIPAA-compliant payment processing could mean:

Disabling text-based receipts;
Storing financial details separately from medical information;
Ensuring that all financial data is encrypted when stored online.

The best way to ensure that you follow HIPAA guidelines is to use HIPAA-compliant payment processing systems like the ones provided by US Processing Payments.

For expert advice and world-class customer service, contact us by phone from 9 a.m. to 4 p.m. Central Time at 1-888-312-1203, Monday throughout Friday.

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